Frequently Asked Questions - FAQs

What if the size doesn’t fit or I want to change an item?

If the size doesn’t fit or you wish to exchange, please contact us within 7 days of delivery with your order details. We’ll guide you on eligibility, stock availability, and how to proceed. Also check our size chart and product description carefully before ordering to ensure the best fit.

What is your return or exchange policy?

We offer a 7-day money-back guarantee for all purchases.

What payment methods do you accept and is checkout secure?

We accept major credit/debit cards (Visa, MasterCard, American Express) and other popular payment methods. Checkout is secured via Razorpay encryption so your payment details are safe.

How can I track my order?

Once your order is shipped, you’ll receive an email and SMS with tracking details. You can also log into your AJVIE account to check the live status anytime.